If you love helping brands understand, engage, and grow their customers then come join us!
Join us as an Account Manager to own and grow the relationships with some of Australia’s biggest brands, helping them create customers for life. You’ll need to think creatively and strategically on the best ways to keep and grow customers, then commercialise the opportunities which deliver real value. You’ll be comfortable in detail, but always looking to develop the client engagement and relationship.
About the role:
Customology are specialists in customer lifecycle management. We create customers for life, helping brands grow by understanding their customers and keep them coming back.
We work with some of Australia’s leading brands – helping them keep their customers for life! Including Suncorp, Bridgestone, Westpac, Youi, Laser Clinics Australia, Boost, Youfoodz, Soul Origin, The Coffee Club, Oaks Hotels, Corporate Traveller, Chatime, Footlocker, and many more. Customology is an award winning agency, recognised as the Regional Champions for Asia Pacific in the 2020 Global Loyalty Awards and Category Finalists in the upcoming 2020 AMI Marketing Awards.
It’s the people that really makes us who we are, all with the shared passion for what we do. Our team of Customologists is filled with smart and energetic people who value curiosity, collaboration, contribution, and communication. Our playground-like office is designed to encourage interaction and conversation, with regular share and learn breakfasts, an onsite cafe, gym, swings, putt-putt, garden workspace, and creative breakout spaces.
Since 1997 we’ve been helping brands keep and grow their customers. Specialising in customer lifecycle management, we create customers for life, helping brands understand their customers and developing measurable programs to keep them coming back.
Customology transforms transactions into unique customers, identifying customer growth opportunities, activating the path to re-purchase and influencing the right customer behaviours to ultimately drive repeat sales. We’re proud to work with some of Australia’s leading brands – helping them keep customers for life.