22 Jan Podcast: Let’s Talk Loyalty with Paula Thomas & Mark James

Customology’s Mark James was thrilled to join ‘Let’s Talk Loyalty‘ podcast host, Paula Thomas earlier this week.

Mark and Paula discussed some of the key findings from our latest research report ‘The Unspoken Customer‘, revealing a very basic tactic which could help brands increase purchase frequency significantly.

This is a great conversation, with several case studies shared, fantastic insights into driving customer loyalty – alongside a number of humorous analogies. Perfect for your commute to/from work or your next walk/run.

Thank you Mark and Paula. We highly recommend the Let’s Talk Loyalty podcast for loyalty marketing professionals.

You can download the full report here.

Listen to the full podcast: